Charlie Travels and Cargo
Effective Date: [14/02/2026]
Charlie Travels and Cargo (“we”, “our”, “us”) operates a parcel booking and cargo service mobile application for customers and administrators. We are committed to protecting your privacy and ensuring the security of your personal information.

1. Information We Collect
   We may collect the following information:
   Name
   Mobile Number
   Email Address
   Pickup & Delivery Address
   Parcel Details (weight, size, destination)
   Transaction details (if payment gateway used)
   Device information (for app performance & security)
2. How We Use Your Information
   We use collected information to:
   Process parcel bookings
   Provide tracking updates
   Customer support services
   Admin panel management
   Improve app performance
   Send SMS / WhatsApp notifications
3. Data Sharing Policy
   We do not sell personal information.
   Information may be shared with delivery staff or logistics partners only for service completion.
   Payment information (if applicable) is handled securely by third-party payment gateways.
4. Data Security
   We use secure servers and technical safeguards to protect your data against unauthorized access, misuse, or disclosure.
5. User Rights
   Users can:
   Request correction of their data
   Request account deletion
   Contact us for privacy concerns
6. Children’s Privacy
   Our services are not intended for individuals under 18 years of age.
7. Changes to Privacy Policy
   We may update this Privacy Policy from time to time. Updated policies will be reflected inside the app.
8. Contact Information
   Charlie Travels and Cargo
   📍 Shop No. 23, Ambekar Market, Near Tis Hazari Court Gate No. 6, Mori Gate, Delhi – 110006
   📞 Phone: +91-9599412941
   🌐 Website: www.charlietravelscargo.com
   📧 Email: support@charlietravelscargo.com